Support Center

Deactivation of BUX Crypto

Find answers to all your questions related to the deactivation of BUX Crypto.

Why is BUX Crypto being deactivated?
From February 27th we began to deactivate our BUX Crypto web platform. We now offer our crypto services via the BUX Zero app which is available across much ...
Mon, 6 Mar, 2023 at 9:05 AM
What will happen to my BUX Crypto account?
We began the deactivation of the BUX Crypto platform on February 27th 2023. Where possible our users have been migrated to our BUX Zero platform. If there ...
Wed, 15 Mar, 2023 at 10:49 AM
In which countries is BUX Zero available in?
BUX Zero is currently available in the following countries: The Netherlands Belgium Germany* Austria* France Spain Italy Ireland ...
Mon, 20 Feb, 2023 at 3:02 PM
Migrating from BUX Crypto to BUX Zero
To migrate to BUX Zero you needed to ensure that you had a BUX Zero account under the same name and email address as BUX Crypto.  The migration then began o...
Wed, 15 Mar, 2023 at 10:50 AM
How can I remove my assets before the platform is deactivated?
We kindly ask you to withdraw any crypto or cash from your account before we deactivate our BUX Crypto platform.  You can either:  Perform a crypto wit...
Wed, 15 Mar, 2023 at 10:52 AM
Are crypto deposits and withdrawals available in BUX Zero?
BUX Zero currently only handles Euro deposits and withdrawals. Crypto deposits and withdrawals are not yet available. This is however something we aim to in...
Tue, 22 Nov, 2022 at 9:31 AM
My crypto assets are not visable on BUX Zero after migration
When your BUX Crypto account is migrated, you will notice that your BUX Crypto account is blocked.  You should then see your crypto assets appear in your BU...
Mon, 6 Mar, 2023 at 9:40 AM