Support Center

Deactivation of BUX Crypto

Find answers to all your questions related to the deactivation of BUX Crypto.

Why is BUX Crypto being deactivated?
In the coming period we plan to deactivate our BUX Crypto web platform and will then continue to offer our crypto services via the BUX Zero app which is ava...
Tue, 22 Nov, 2022 at 9:29 AM
What will happen to my BUX Crypto account?
In the coming period we will be deactivating our BUX Crypto web platform.  All BUX Crypto accounts will be closed at that point and the service will cease t...
Tue, 22 Nov, 2022 at 9:29 AM
In which countries is BUX Zero available in?
BUX Zero is currently available in the following countries: The Netherlands Belgium Germany* Austria* France* Spain Italy Ireland...
Tue, 22 Nov, 2022 at 9:30 AM
Migrating from BUX Crypto to BUX Zero
Where possible we will offer to migrate BUX Crypto accounts into BUX Zero. For this to happen there are certain criteria that will need to be met. For examp...
Tue, 22 Nov, 2022 at 9:31 AM
How can I remove my assets before the platform is deactivated?
We kindly ask you to withdraw any crypto or cash from your account before we deactivate our BUX Crypto platform.  You can either do a crypto withdrawal to a...
Tue, 22 Nov, 2022 at 9:31 AM
Are crypto deposits and withdrawals available in BUX Zero?
BUX Zero currently only handles Euro deposits and withdrawals. Crypto deposits and withdrawals are not yet available. This is however something we aim to in...
Tue, 22 Nov, 2022 at 9:31 AM