Where possible we will offer to migrate BUX Crypto accounts into BUX Zero. For this to happen there are certain criteria that will need to be met. For example, you would need to have a BUX Zero account with matching details and in a region that offers cryptocurrencies.

I want to migrate but my BUX Zero account is under a different email address

If you already have a BUX Zero account under a different email address to that of your BUX Crypto account we will not automatically be able to migrate your account.  You will need to reach out to support via support-crypto@getbux.com mentioning the email address of each account and you will then be asked to provide some additional information to enable us to migrate your account.

Be aware that BUX Zero is currently available in the following countries:

  • The Netherlands

  • Belgium

  • Germany*

  • Austria*

  • France*

  • Spain

  • Italy

  • Ireland

*Cryptocurrencies are not available within BUX Zero in these countries.

If you have any questions relating to this please reach out to our support team via support-crypto@getbux.com and we’ll help you out.