You may see the message 'something went wrong with your order'.


Currently, BUX Crypto only executes market orders. We do this through liquidity providers and, sometimes, orders are not being processed correctly. If your order failed, we'll cancel your last order and make your assets available to you again. There is always a small delay before you receive the funds. The reason for this is to prevent double spending. We try to release the funds as fast as possible, so you can start trading again. 


Rest assured, your funds are safe and will be credited back to your BUX Crypto account as soon as possible.